'Dear Matthew,
The prospect of replacing the roof on our 70,000 ft2 Distribution Centre in Birmingham, keeping the business “live” while we did it, and actually starting the works in November, was admittedly a project that we thought would be something of a monumental challenge for anyone.
Predictably, it rained, we had hailstorms, and it even snowed. Matt and his team however worked relentlessly through the challenges of the British weather, and the job was completed on time.
If I had to summarise the overall experience:
Matt fully explained each step of the process from onset to conclusion, and was at my office door first thing every day to update on progress
The team worked relentlessly from dawn until dusk
The inevitable minor (and sometimes major) challenges that occur on a project of this size, were always dealt with openly, and honestly, and ultimately resolved.
The job was completed on time
The warehouse has now been transformed in terms of natural light, and we don’t have leaks!
If there was one phrase that I will remember from this project – “don’t worry David, it’s all in hand, and it will all be OK – trust me”.
I have no hesitation in recommending Matt and the team, and I will be happy to speak with anyone who needs any re-assurances about either their work, or working with them.
Regards,
David Coldron
Group Operations Director
Master Auto Glass'